- Chief Compliance Officer and VP of Legal Affairs, Arrow Electronics
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The challenge for dealing with intrusive robocalls is finding a way to limit the ubiquitous scams while not adding legitimate uses to the rogue’s gallery of con artists.
A sector-wide swath of companies has faced expensive troubles under the consumer-friendly Telephone Consumer Protection Act. Its upward enforcement trend is especially troubling in an age where direct outreach to consumers is of increasing importance, says Joe Mont.
The U.K. Financial Conduct Authority fined the London branch of Australian-based Macquarie Bank Limited more than 13 million pounds (U.S. $16.3 million) for “serious control failures” that allowed a trader to conceal hundreds of fictitious trades over a 20-month period.
