- Chief Compliance Officer and VP of Legal Affairs, Arrow Electronics
By 
Neil Hodge2022-10-17T15:18:00
Technology has played a major part in helping companies improve performance and boost productivity, and artificial intelligence (AI) looks set to find even greater efficiencies—though perhaps at a higher human cost.
There have long been concerns about the impact AI-based systems can have in the workplace. In recent years, companies have run afoul of regulators by using AI tools for monitoring performance to the point of surveillance.
In 2021, food delivery companies Deliveroo and Foodinho were each fined by Italy’s data protection authority because their apps’ algorithmic rating systems—which used mathematical formulas to prioritize or penalize riders depending on how many jobs they accepted, fulfilled, completed on time, or rejected—were allegedly biased and violated the European Union’s General Data Protection Regulation (GDPR) principles around transparency and lawfulness of processing.
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The era of artificial intelligence adoption is testing the old ways of doing compliance, underscoring the need for continuous monitoring. Compliance isn’t a one-and-done activity, but sometimes organizational incentives and goals fail to prioritize the importance of this.
Officials at four U.S. agencies warned they are prepared to act against bias or discrimination that involves artificial intelligence.
The Consumer Financial Protection Bureau and National Labor Relations Board pledged to share information regarding instances of improper employer use of surveillance tools and the sale of employees’ personal information.
When the DOJ released its revised Evaluation of Corporate Compliance Programs, it turned some heads. Tucked into a section on risk assessments was a strongly worded series of questions that appeared to shoulder compliance teams with the responsibility for ensuring the safe use of AI tools by their firms.
The Department of Justice’s Evaluation of Corporate Compliance Programs has made the importance of artificial intelligence governance frameworks clear, but it didn’t say what role compliance should play. Here’s the answer.
The U.S. Department of the Treasury’s Financial Crimes Enforcement Network issued an alert to financial institutions about their obligations to report deepfakes, warning artificial intelligence has given bad actors additional tools in their arsenal.
