- Chief Compliance Officer and VP of Legal Affairs, Arrow Electronics
By Adrianne Appel2025-01-09T15:18:00
Experian, the credit reporting giant, let compliance slide when it came to addressing consumer complaints about incorrect data, the Consumer Financial Protection Bureau (CFPB) said in a lawsuit against the credit agency.
Companies that collect and share personal and financial data are required to take consumer and customer complaints about inaccurate data seriously, and the Fair Credit Reporting Act requires the same of credit reporting agencies. They’re required to have procedures in place for accepting complaints, investigating them, and notifying people about the outcome.
Experian, which has U.S. operations based in California and its parent company based in Ireland, collects and reports data on nearly every American adult. It receives information from banks, credit card companies, and debt collectors.
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2025-02-12T15:20:00Z By Adrianne Appel
Enforcement and all other operations at the Consumer Financial Protection Bureau have come to a screeching halt under Trump administration directives but a pair of lawsuits aimed at keeping the agency open mean the stoppage could be short-lived.
2023-02-28T13:00:00Z By Neil Hodge
Experian won a legal battle against the U.K. Information Commissioner’s Office after the data regulator ordered the credit reference agency to make “fundamental changes” over the way it handled personal data for direct marketing purposes or stop altogether.
2020-10-27T15:58:00Z By Jaclyn Jaeger
The U.K. Information Commissioner’s Office issued an enforcement notice against Experian, ordering the credit reference agency to make “fundamental changes” to how it handles personal data related to its direct marketing services.
2025-04-22T12:00:00Z
The Federal Trade Commission (FTC) filed a lawsuit against Uber, alleging the ride-hailing company signed customers up for its Uber One subscription without consent, then made it hard for them to cancel. The move marks the U.S. government’s latest broadside against big tech companies, and the first major action from ...
2025-04-18T17:45:00Z By Oscar Gonzalez
The U.S. Consumer Financial Protection Bureau continues to unravel amid pressure from Trump administration officials to shutter the agency. Not only has the agency informed its employees that it will no longer be a watchdog for the financial services industry, it has also laid off employees despite court orders blocking ...
2025-04-15T07:30:00Z By Aaron Nicodemus
The Consumer Financial Protection Bureau dropped yet another consumer protection lawsuit against a bank or fintech provider since Donald Trump was sworn in as president in January. This time, it was with Comerica Bank.
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