By Neil Hodge2023-09-12T15:00:00
A banking boss’s decision to leak client details to a journalist is likely to cost the industry millions in new compliance checks as U.K. regulators prepare reviews into how banks treat people with extreme political views and whether they are subject to excessive and illegal monitoring.
NatWest’s now-former Group Chief Executive Alison Rose broke the most basic rule on confidentiality and told a BBC reporter that Nigel Farage—the U.K.’s face of Brexit and anti-immigration—had his bank account canceled because he didn’t meet the necessary wealth criteria.
Farage was a customer with Coutts bank, a financial institution that advises account holders be able to borrow at least 1 million pounds (U.S. $1.3 million) or hold £3 million in savings (U.S. $3.8 million) with it. Coutts is part of the NatWest Group.
2023-11-16T15:54:00Z By Neil Hodge
Just because Alison Rose received a public apology from the U.K. Information Commissioner’s Office regarding the suggestion she might have violated the General Data Protection Regulation doesn’t mean NatWest could avoid sanction.
2023-10-27T17:17:00Z By Kyle Brasseur
An independent review into how NatWest handled the closure of politician Nigel Farage’s Coutts account uncovered potential regulatory breaches by the bank that are on the radar of the U.K. Financial Conduct Authority.
2023-09-21T19:05:00Z By Neil Hodge
The furor over NatWest Group’s decision to monitor and close the account of right-wing Brexit campaigner Nigel Farage—and then disclose the details to a journalist—has raised questions regarding whether other banks employ the same means to get rid of undesirable customers.
2025-10-10T20:28:00Z By Tom Fox
Compliance professionals have long known that systems fail when governance does. An MIT study’s finding that 95 percent of enterprise artificial intelligence (AI) pilots fail underscores how essential compliance-grade discipline is to the success of emerging technologies.
2025-10-09T15:24:00Z By Brett Erickson, CW guest columnist
Banks emphasize risk-based compliance in their AML programs, citing it to regulators and embedding it in policy, yet many institutions still handle risk very differently in practice.
2025-10-07T16:21:00Z By Charles Thomas, CW guest columnist
On a gray Tuesday morning, the audit seemed routine. A stack of binders sat on the table, the compliance officer was confident, and the regulator’s tone was cordial. Then came the question that changed everything.
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