Bomgar Corporation, a provider of secure remote support solutions, announced the availability of its Federal Information Processing Standard (FIPS) 140-2 Level 2 certified remote support product for the government sector.

Bomgar’s one-of-a-kind appliance-based delivery model serves as an additional safeguard for security-conscious enterprises, government agencies, and heavily regulated industries. The Bomgar appliance centralizes all data and audit logs on-premise, avoiding the security risks inherent to SaaS-based alternatives. The FIPS 140-2 Level 2 certified appliance not only expands Bomgar’s product line, but also provides the government sector a secure solution for delivering efficient, remote support to branch offices, customers and mobile workers.

Bomgar added several features to the new product, such as software zeroization and self-test, which allows the product to failsafe if it has been comprised or tampered in any way. These new enhancements, in combination with Bomgar’s appliance-based, on-site deployment model and secure architecture, enable Bomgar to meet the stringent IT security requirements set by the National Institute of Standards and Technology. In addition, the reporting features within Bomgar help businesses comply with regulations including the Payment Card Industry Data Security Standard, Sarbanes-Oxley, and the Health Insurance Portability and Accountability Act.