Keynote Systems, an internet and mobile cloud monitoring solutions provider, and OpTier, an IT management software company, have aligned their solutions to provide companies with both synthetic and real business transaction management from the end user across the entire datacenter.

Among the benefits tat the partnership offers, users will be able to:

Obtain true end-to-end visibility of business transactions from the online customers, end users, to the datacenter and into the cloud;

Gain different views to help IT effectively resolve issues such as the perspectives of real and synthetic end user experience, business transactions, applications and infrastructure;

Quantify business impact for faster prioritization of resolution efforts, and quickly identify application performance issues across the datacenter and pinpoint the root causes; and

Optimize application performance by understanding real user experience such as most frequent transactions, customer locations, transactional behaviors of specific types of customers (i.e., your preferred accounts), and applying the results to synthetic models for more meaningful service level agreements.