Joel Katz is the chief ethics & compliance officer for CA Technologies, a New York-based provider of business management software and solutions, specializing in project management, application development, analytics, and more.

Katz’s legal acumen and communication skills have enabled him to build a robust compliance program that blends the hard facts of the law with the soft science of human nature.

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Jaclyn Jaeger is a freelance contributor to Compliance Week after working for the company for 15 years. She writes on a wide variety of topics, including ethics and compliance, risk management, legal,...