Fonetic, a provider of voice recognition and linguistics analytics for the financial services sector, announced this week the opening of Fonetic USA.

The Madrid-headquartered firm is now actively seeking U.S.-based customers. Fonetic USA will be led by Simon Richards, previously Fonetic's vice president of global sales and  marketing.

From trading floors to contact centers, the Fonetic Linguistics Voice Platform captures, indexes, analyses, and extracts relevant data from all voice, e-mail, and chat interactions to detect opportunities for business improvement.

For financial organizations conscious of looming deadlines to comply with legislation, such as the Dodd Frank Act, the platform provides voice and data record-keeping, enabling compliance officers to greatly improve risk and fraud detection and prevention.

More details may be found here.

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